For about a week or so AOL has blacklisted some of the mail from
Rootsweb. Rootsweb is corresponding with AOL to get the mail
whitelisted. However, after three bounces (not delivered mail), the
email address will automatically be unsubscribed from the list. If you
are on AOL and still getting mail, contact AOL and complain. They may
try to blame Rootsweb, but it is not Rootsweb's fault.
Now Rootsweb's mail is being bounce by ISPs (servers) that use SpamCop
software. Again, three bounces and you will be automatically
unsubscribed. The problem with SpamCop occurs every now and then and
the cause is because someone does not want mail from a particular list
that they subbed to but don't 'officially' unsubscribe, so they complain
to their server that it is spam mail. The server then reports it to
SpamCop, if they use that program, and bingo, all Rootsweb mail gets
refused by SpamCop. This then effects all the servers that use the
program to filter spam.
So, first, if you have not been getting Rootsweb mail, check the lists'
archives and see if mail has been posted to the list that you are not
receiving. You can check the archives by going to the the Rootsweb
lists index at:
http://lists.rootsweb.com
Find the list, go to the bottom of the list's webpage and find the link
for "browse archives". Choose year and month and see if there is mail
posted that you are not receiving. If so, contact your server and find
out if they use SpamCop. If they do, request that they let Rootsweb
mail through their filters.
Also, never complain to your server about Rootsweb mail that you want
stopped. Use the above link, find the list and then find the
unsubscribe link for that list. If you have problems, write me off list
and I can manually unsub you.
If you have questions, feel free to write me and I'll do my best to help
you.
--
Pat Connors, Sacramento CA, list admin
http://www.connorsgenealogy.com