All personal emails sent to me about problems with subscriptions have been
passed on. I did not reply since I had been assured that matters had been
dealt with and therefore you should have had a reply from the Membership
Secretary. I might possibly have missed an odd problem reported to the
list ~ which is NOT the way to report problems. I am sorry that in some
cases you have heard nothing.
A lot of extra effort has been put in to ensure that this years collection
of subscriptions has gone with very few problems. We have given priority
to the routine processing and are now tackling a backlog of problems from
the last two years. Although problems are being reported this year they
relate to errors occuring last year or even the year before.
I have been through the list since the beginning of the year and also those
reported to me directly and drawn up a new list, which I will personally
monitor. If you have heard nothing by say 16th April then please contact
me again. Obviously we don't wish to lose members and if the problems is
of our making then we will not charge a new joining fee (in spite of
suggestions that we will).
I really don't wish to have further general discussion on this topic at the
moment, but the management of the Society are well aware of the problems
that we have had over the last two years and have taken the right steps to
ensure that errors are minimised in future.
Remember, problems should be reported to membership(a)sog.org.uk and then
only escalated to me (as Hon Treasurer) if nothing happens.
Geoffrey T. Stone,
SoG Mailing List Administrator. lists(a)sog.org.uk