I inquired from the
chartiers.com service provider about problems
people had getting to our site. Sounds like a result of trying to deal
with the Melissa virus. Here is what I found. Gary, please send this
to anyone contacting you about the problems. ---Jean
[Apr 5, 1999, 10:43 am] UUnet Update
We believe that as of 10:45am Eastern time today, there should be
no further problem
reaching our network from Compuserve, Sprynet, or any other network
that was affected
over the weekend. If you have trouble reaching our network after
reading this message,
please send a new traceroute to "urgent(a)pair.com" as soon as
possible. If there is any
problem remaining, we need to document it for UUnet to debug.
We do not have any confirmed information on the cause of this
routing problem. We
believe it may be related to attack filtering, and we are
evaluating alternate methods of
protection against future attacks.
[Apr 5, 1999, 10:13 am] UUnet Update
We are continuing to receive reports of trouble reaching our
network from
Compuserve-related networks. As a further temporary workaround, we
have statically
routed as many such networks as we have been able to identify, to
Digex. We are working
with UUnet to attempt to better identify and rectify the problem.
We apologize for the inconvenience; this is an extremely
frustrating situation for us as well.
[Apr 4, 1999, 10:26 pm] UUnet Update
We have identified two significant networks with which UUnet has
had trouble providing
connectivity to our network. Sprynet, now a division of Mindspring,
was a problem for
most of the weekend, but this appears to have cleared up.
Concentric continues to be
unreachable via UUnet from our network, although UUnet is still
advertising those routes
to us. We have worked around this problem by statically routing via
Digex to reach
Concentric. This is a temporary solution, until UUnet can diagnose
and correct their
routing problem, which will hopefully happen on Monday.
Please note that over the weekend, filters were also put in place
which prevent many ping
and traceroutes from completing correctly. These filters are
necessitated by unrelated
network flooding attacks that we have again been experiencing. This
means that in some
cases, you may be able to reach our services (Web, mail, news,
etc), even when a
traceroute or ping indicates that you cannot. Please verify any
failed traceroute or ping by
trying to actually connect to one or more of our Web sites. If you
still have trouble, please
send the failed traceroute to "urgent(a)pair.com".
We apologize for the inconvenience caused by these routing
problems; we are unhappy
with UUnet's handling of the situation and will pursue that matter
with their management.
Updates will be provided here as they become available.
[Apr 3, 1999, 6:08 pm] UUnet routing
We have confirmed that there are problems in UUnet's local routing
mesh, and that their
network engineers are working now to correct it. This affects a
small number of networks
and ISPs whose route to us is unavailable. However, the problem
seems to be not very
widespread, and only affecting a handfull of ISPs at this time. We
will post more details as
they become available.
Anyone who is unable to reach us via web or telnet is encouraged to
send traceroute results
to urgent(a)pair.com demonstrating their problems. While we are
unable to correct this
ourselves, this information may be usefull in our contacts with
UUnet in resolving this
issue.