Diana,
When I got new passwords for counties lately they came in a message like the one
below. I had sent the request to accounts(a)rootsweb.com and this was the reply.
Some may know the last name for "Betsy". If it's not MILLS, then at the
moment
it doesn't come to me.
But maybe a message written to "accounts" and then TO THE ATTENTION OF BETSY,
in the subject, might get an acceptable response for you.
Sharon Williamson
NCGNEWEB SC
***********************
Hi -
We've reissued to you an existing account at RootsWeb. To use it, you'll need
to know:
Host:
users.rootsweb.com
U s e r I D:
P a s s w o r d:
(Note that RootsWeb is case sensitive and the p@sswurd must be
typed *exactly* as it appears here: cutting and pasting is a good
idea ... )
If this is your first RootsWeb account, before
trying to upload your pages, please visit:
http://www.rootsweb.com/~betsy/helpwww.htm
or
http://www.rootsweb.com/rootsweb/wizards/
That page has links to how to upload your pages, how to use the
RootsWeb counter, and much other useful information.
Please read "wizards" before asking for help ...
After you have your page up and operating, please send a note
containing the names of your state and county along with your URL
to websites at:
websites(a)rootsweb.com
Websites owns the Guest Page Index at RootsWeb, and if you register
with them then more folks will be able to find your page.
Thanks!
Betsy
RootsWeb Staff
*****************************
Diana wrote:
I am sorry to say I have a serious problem with RootsWeb and I am looking
for some help in resolving it. If anybody here can help with a contact name
or suggestion, I would appreciate it very much.
I formerly had my Wayne County page on RW's server. I moved my site to
another server, not because of any problem I had with RW but because I
wanted to make my life easier by using Microsoft FrontPage as my editor, and
RW, being strictly a Linux operation, does not support FrontPage. So I
moved to another server, notified and thanked RW, and removed all my files
from RW except for a jump page. I found out sometime later -- a month or
more -- that all my Wayne County pages had been put back on RW.
I generously gave them the benefit of the doubt and decided that they may
have thought they had lost my files when they noticed the size of my site
went from large to very small (only one jump page) and so restored all my
files for me from backup. So I removed them again, leaving just a jump page
there and forgot about it until Elizabeth received a question from a user
about the apparently abandoned Wayne County site. She contacted me about it
and I reminded her that I had moved to another server months ago, perhaps
six months ago at the point.
This time I decided I would delete my files off of RW one or two at a time
so as not to create a noticeable change in size of my site as a whole. I
randomly deleted files this way, one or two at a time over a period of weeks
and months, letting them do their backups with fewer and fewer files. At
some point in this process, RW changed my password so I can no longer do a
darn thing about what they have there.
This weekend I heard from one of my best contributors to Wayne County that
some Barnes family data that she had once contributed was back on RootsWeb
at my old url. She had requested OVER TWO YEARS ago that I remove her data
and I did. She is quiet distressed to find it back online. And I'm
distressed to find my old Wayne County pages back in their old location,
looking abandoned, with my name on them.
I have contacted RootsWeb about it (again) but only through their help desk.
Does anybody here know of a more direct way for me to deal with this? A
name would be good. Sharon, maybe you could intervene. It definitely looks
bad for old, abandoned pages to be there -- the innocent user has no idea
they are at an illegitimate site.
The abandoned site is at
http://www.rootsweb.com/~ncwayne/ You only see a
directory there because my index page, which WAS a jump page, is gone. But
click on any .htm page and you will see the abandoned pages. Some people
have apparently saved bookmarks to some of these pages or they found them in
a search engine.
Thanks,
Diana