This looks to be a very useful resource.
Is it truly universal, or are there places missing?
There are places missing, but I don't have a list of which places. We
do know Leyland is missing and I was unable to find Bradford, Yorkshire
(seems very odd -- maybe it is there and my sleuthing abilities failed me).
Is it freely available anywhere?
Not as far as I'm aware. There are several of us on the list that have
a copy on CD.
On line, in libraries?
Have not seen the entire directory or even large portions of it online.
If you Google for it, you can find snippets posted on various sites.
You'd have to check with individual libraries about availability there.
If you're interested in finding someone from Lancashire in the
directory, you could always ask for a lookup here on the list. Because
of licensing agreements, those that own the CD are not permitted to
*offer* lookups, but if someone requests a lookup on the list, there's
nothing to prohibit us from responding.