Dear
Webhostingpad.com customer,
Over the course of the next two weeks we will be switching the
configuration of our servers to require TLS when connecting to the FTP
server to increase the security of our servers. This will require a few
small configuration changes on your ftp client. Please see our
knowledge base article linked below for instructions on how to set this
up with the Filezilla FTP client. The configuration should be similar
for other clients. The only thing you should have to change is setting
the servertype to "FTPeS/FTPS explicit" instead of FTP. This also means
that the Java based FTP client in your account dashboard will be
disabled as this does not support FTPeS.
FTPeS instructions:
http://support.webhostingpad.com/index.php?_m=knowledgebase&_a=viewar...
I was using Coreftp as my FTP Program but am so far unable to configure it to work with
this new security FTPeS so I downloaded FileZilla as suggested on the page above then I
just followed the instructions on how to set it up to work with the new security changes.
I am sorry for this but its out of my hands and not something I did on my own.
If I can be any help to any of those of you with sites on
thegagenweb.com just email me
off list.
Ed