Hi, Pat!
Regarding account help, I've always been pleased with the response.
Have they contacted:
Accounts(a)Rootsweb.com
A man named Gerhard has answered the mail and effected a seamless transfer from an
abandoned site
to a new TC.He was great and professional.
If this doesn't work, first, let me know:
http://helpdesk.rootsweb.com/
A word to the wise:
Label your subject quick and descriptive, so as to cut down on their time to read and
react.
But give them a clear description of what you need and a copy of your contact information
on the bottom.
You said:
"Maureen, have you found a good "go to" person at
Ancestry.Com who can help
town
coordinators with their passwords? There are several who are OK leaving their
sites on RW, but have lost their password info along the way. They've been
through the normal channels of requesting lost passwords, but have not gotten a
response. They can't update their pages."
Pat
New London Co.
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