This is being sent out to all of my lists to let you know about a problem
RootsWeb began experiencing in the last couple of days that is causing some
valid subscribers to not receive posts to lists he/she subscribes to. When
a post is not delivered to a subscriber, it is "bounced" to the List Admin
(that's me) for information. When a certain bounce threshold is reached
within a given period of time, that subscriber is dropped from the list as
no longer active.
Normally this is good, because it purges the lists of people who change ISPs
without notifying us, or are otherwise not receiving e-mail. In this case,
however, it is due to certain ISPs who have installed spam filters and are
listing RootsWeb on their reject list erroneously. In a few cases, some
RootsWeb mail is getting through, and some is not, but in all cases when a
subscriber reaches a given number of bounces, his subscription is terminated
automatically by the servers. If you have a personal spam filter installed
like "Spamcop" or others, or if your ISP has one installed to do it for you,
then you are a possible candidate top have your RootsWeb mail cut off
without notice.
For now, please just keep an eye on the volume of mail you get. If you have
a sudden drop in mail, try to subscribe to the list once again. If you are
still subscribed, you should (hopefully) receive a notice to that effect.
If you are not on the list any longer, your subscription attempt will be
accepted and you will be put back on the list. You may also write to me
privately if you would like me to check it for you, but please understand
that with several lists that I manage I cannot possibly do everyone manually
so I would ask that you try it yourself first. I thank you in advance for
your cooperation in this regard.
I do not even know if this message will get to everyone, but hopefully it
will. If there are any questions, please feel free to contact me off the
list. RootsWeb is working to resolve this problem with the people who
control the spam filters, and hopefully it will be resolved before too many
more people are dropped from the lists.
David E. Cann
cann-admin(a)rootsweb.com
Administrator of the Cann surname
mailing list and message board on RootsWeb
Genealogy Data:
http://homepages.rootsweb.com/~decann/genealogy/master/