This is a Message Board Post that is gatewayed to this mailing list.
Classification: Query
Message Board URL:
http://boards.ancestry.com/mbexec/msg/rw/0JH.2ACEB/731.1
Message Board Post:
This info is from the Rootsweb HelpDesk. Hope it helps! (Be aware that all previous
e-mails used will have to be changed.)
Changing your e-mail address is accomplished in one easy step for registered users. Click
on the "'My Profile" link, which is accessible after logging in. Complete
any changes in the "Change Profile" or "Change Password" boxes and
click on "Submit." Your account information is changed universally on every post
associated with this account/e-mail address. You will need to repeat this process for
every registered address.
You can verify which addresses you have registered by using the "Forgot your
password? Click here." link in the login area — repeating it for each working address
you may have. After clicking the "Submit" button, you will be informed if your
address is on file.
Message Board account information is maintained on
Ancestry.com servers.
RootsWeb.com's HelpDesk does not have access to the message board accounts. Contact
Ancestry Customer Service if you do not remember your password for a registered address,
or can no longer receive e-mail at an old address. They will e-mail your account
information to your new address.
If one or more of your addresses are not registered, you will need to create an account
before you can update the address which you used on old message board posts. You must do
this even if the address is no longer valid. Click on the "Login" link, then
"Sign Up Now." Create the account, using the old e-mail address exactly as it
appears on messages you want to change. Once the account is created, you can login and
click on the "My Profile" to update the e-mail address to your current address.